At Jetcarrier, our goal is to meet our customers expectations, surpass them and serve them to the very best of our ability. We take absolute responsibility for our actions but sometimes, as it is in this case, the situation is not within our control.

Our sea containers have been in the Port in Rotterdam and the Port has a schedule on when containers & vessels would be moved. This is out of our jurisdiction and control. We have been receiving dates, changes in dates etc from the Port Authorities in Rotterdam and we are doing our utmost best to get these containers down to Norway.

We therefore ask for your patience (which has been stretched) and for your understanding as we navigate this unusual situation.

Based on the current information we have received, find below the schedule:
1. Sea Batch 1487 – 18.11.2024 (arrive Norway)
2. Sea Batch 1488 – 18.11.2024 (arrive Norway)
3. Sea Batch 1489 – has been closed and booked on vessel for the 14.11.2024 (departs USA)
4. Sea Batch 1490 – has been closed and booked on vessel departing 14.11.2024 (departs USA)

We value your business and nothing is more important as having your trust and fulfilling your needs as a company. We look forward to things normalizing soon.

We are sorry to inform that our sea shipments are delayed due to the 3 day strike in several US ports.

Although the strike has been over for some weeks now, this still affects the flow of goods and goods already on backlog have been prioritized.

We are looking into all possible options, and hope to have things back into the normal flow again in 1-2 weeks.

We are expecting sea batch 1488 to arrive Rotterdam today according to the maritime schedule and should be on its way to Norway together with 1487. This is our expectation and we sincerely hope there is no delay with Batch 1488 as there has been with 1487.

UPDATE ON SEA BATCH 1487

We have had growing concerns about the continuous delay of our Sea batch 1487 in Rotterdam and it is becoming increasingly unacceptable for such a long wait.

We, as a Company realise the frustrations of everyone. We are therefore considering routing subsequent sea shipments through Hamburg instead of Rotterdam. It is not a piece of good news to receive that Batch 1487 would be further delayed till November 5th.

Therefore, we ask for your patience as we wait for Batch 1487, and as begin to make plans to route future shipments via Hamburg.

Thank you for your understanding.

We regret to inform our valued customers that Sea Batch 1487 is further delayed till Monday 28th of October.

We will work vigorously to get out the batch as soon as we receive it.

Thank you for your understanding and continued support.

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We wish to inform you that Air Batch 1057 has experienced some delays at Gardermoen since yesterday. Unfortunately, we will not be able to send out packages or pick up packages today as we are yet to receive the batch.

We hope to have the batch in-house by tomorrow.

We apologise for the unforeseen situation.

Sea Batch 1487 unfortunately, has been delayed further in Rotterdam.

We now expect it to arrive Norway on the 21st of October.

We regret the prolong delay and appreciate your understanding

We are expecting the above sea batch around the 14th of October.

We will notify you of any changes.

SEA BATCH 1486 is presently in Rotterdam and has a delay on its onward journey to Norway.

We are tentatively expecting it on or before the 23rd of September.

We got word today that the above sea batch is running behind schedule in Rotterdam and now expected to arrive in Norway on the 16th of September.

We sincerely apologise for the unexpected delay and we will update the information if there are further changes.